Medicare Supplement Insurance
Comprehensive coverage at a competitive price
Medicare Supplement Insurance
Comprehensive coverage at a competitive price
We first began offering Medicare Supplement Insurance in 1980. We conduct our business with a long-term view because we care about delivering quality service and comprehensive plans.
We've supercharged our legacy and expertise with one-call close technology that offers an innovative underwriting approach. We also offer a strong compensation program with fast start incentives and Elite program benefits*.
Our highly competitive rates are available in 27 approved states. We issue Medicare Supplement Plans A, B**, F, G, and N through Nassau Life Insurance Company of Kansas (Nassau).
*Incentives may be limited to certain plan types and other program rules, and are subject to change. Nassau Elite program is subject to meeting qualification criteria and other requirements. Contact Nassau or your upline for program details.
**Plan B available only in Pennsylvania.
Close your sales in just one telephone call.
A faster, simpler process with 15 Yes/No Underwriting questions.
Accurate Client Information
Save time! The client's contact information can be populated with the WhitePages.com feature.
Bank Account Verification
Real Time ID & Bank Account Verification so you avoid unnecessary follow up.
No Rx Input
No need to input your client’s prescriptions. The system runs Rx check.
Rate Change Announcements
Need assistance or have questions? Contact Us
Select a state:
New Business and Underwriting
1‐800‐417‐4769, option 2, option 3
LTC Global at 1‐855‐627‐3008
Call center agents should contact their back office for commissions.
Policyholder Services and Claims
P.O. Box 19018
Greenville, SC 29602‐9018
Nassau offers plans A, F, G and N, as well as Plan B in Pennsylvania. Note, Plan F is only available to those eligible for Medicare prior to 2020. See current state and plan availability.
MACRA is legislation that became effective on April 16, 2015 which, among other things, eliminated the Plan C and Plan F options for individuals newly eligible for Medicare. Nassau offers a very competitively priced Plan F option, but this plan is only available to individuals eligible for Medicare prior to January 1, 2020.
Consumer approved state-specific materials are available on Salesnet. Refer to the Product Resources section above.
For more information on the underwriting process reference the Nassau Medicare Supplement Underwriting Guide. For more information regarding Open Enrollment and Guaranteed Issue guidelines, reference the "Guide to choosing a Medigap Policy" CMS Guide.
It is typically not suitable to sell a Medicare Supplement insurance policy to an individual on Medicaid, except in certain situations. If an applicant answers “Yes” to Question 7 under Section 4 (General Questions) of the application, the answers to the subsequent questions are required and Nassau may request additional information to determine if the application can be accepted.
Nassau does not currently support an application to be submitted by a POA on behalf of an applicant.
The applicant must provide a valid primary residential address, which will determine the State of policy issuance. If the applicant wishes to have their documents mailed to a P.O. Box, that information should be entered in the mailing address fields.
All policies are effective the 1st of the month. The applicant can choose the month up to 90 days in the future.
While the guide must be provided to the applicant prior to submitting the application, it is not necessary to review every page with the applicant. You can click on the OPEN chevron in the upper left corner of the screen to move to the next form. Please inform the applicant that they will receive the Guide as part of the enrollment and that they are encouraged to read it before signing the application. You should also be familiar with the content of this guide, particularly the information concerning illegal practices.
The agent can contact the New Business department (1.800.541.0171) to withdraw the application prior to policy issue, which typically occurs within 2 business days of the application submission.
Tele-Sign/Voice Signature is not available in South Carolina. The eSign process will need to be used for this state.
Yes, it is very important to enter the full name into the signature prompt as it will populate as written into the application signature.
Yes. The eSign and Tele-Sign/Voice Signature processes require the applicant to have a valid email address at the time of application so that forms can be received and signed electronically. The agent is responsible for reviewing the application and other forms with the applicant prior to signing.
Every applicant will need a device that will provide email access, allow the applicant to click on the link within the email, and view the documents that generate upon portal access. The eSign process also requires the applicant be able to acknowledge receipt of each document and provide signature online.
In addition to the application, the client will receive a variety of forms that are part of the eApp process. These include the Outline of Coverage, Medicare Guide, Health Information Authorization, MIB and Fair Credit Disclosure, Consent to Sign Electronically, replacement forms (if applicable), plus other required state specific forms. Please review the completed application and other forms with your client prior to submitting the application.
A checking account must be provided at time of application. Monthly EFT is the only option. The initial premium is deducted from the account the day after the policy is issued. Recurring deductions start on or about the first of the month following the effective date. If a payment date falls on a weekend or holiday, the bank draft will occur on the next business day
Yes, the premium deduction date can be changed to any day between the 1st and 28th of the month. After the policy is issued, the client can request changes to the draft date and mode by calling Policyholder Services at 1-800-999-2224.
In general, a household discount is available when an applicant has resided with another individual for at least 12 months. Certain requirements and state variations may apply. For details, refer to the State Availability & Household Discount Requirements
This material is for licensed insurance agent training and reference only. This FAQ does not reduce, replace or override any State specific agent requirements during the solicitation process of Medicare Supplement policies. Do not distribute to any third party without the written permission of Nassau Life Insurance Company of Kansas.
For Producer Use Only. Not for distribution to the public.
Premium and benefits vary by plan selected. Plan availability varies by state. Policies have exclusions, limitations, and terms under which the policy may be continued in force or discontinued. For costs and complete details of the coverage, contact the company. Medicare Supplement policies are underwritten by Nassau Life Insurance Company of Kansas ("Nassau"), a subsidiary of Nassau Financial Group.
Nassau currently offers Medicare Supplement insurance in AL, CO, DE, IL, IN, IA, KS, KY, LA, MD, MI, MS, MT, NE, NM, NV, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, WY. Nassau is not authorized to market Medicare Supplement insurance in AK, AR, AZ, CA, CT, DC, FL, GA, HI, ID, MA, ME, MN, MO, NH, NJ, NY, OR, RI, VA, VT, WA, WI, WV. Our company and agents/producers are not connected with or endorsed by the U.S. Government or the federal Medicare program.
FOR PRODUCER USE ONLY